Frequently asked questions
Accounts
#Do I need an account?
Not to write and publish a document. You need a free account to upload files, use workspaces, keep what you publish together in a dashboard, and see analytics. Sending files peer to peer needs no account on either side. See Accounts.
How do I sign in?
With Google, or with your email: Markdrop emails you a code each time, with no password. Your first sign-in creates the account.
How do I delete my account?
There's no delete button in Settings yet. Email Markdrop from the address you signed in with, using the contact on the privacy policy.
Sharing and access
#Can workspace admins open my private items?
No. Items set to "Only people added" open only for their owner and the people added by name. No workspace role opens them, not even Admin. See Workspace privacy.
If I share a folder, does it open everything inside?
No. A folder link never opens anything by itself. Each visitor sees only the items they could already open. See Share a folder.
What happens to my files if I leave a workspace, or it's deleted?
You keep them. When you leave, files you added stay in the workspace and you still own them. When a workspace is deleted, every file goes back to the person who owns it, with the same link and analytics; anything that was open to the team becomes "Only people added".
Domains
#Will my markdrop.in links break when I add my own domain?
No. markdrop.in links keep working. Your domain is an extra address for the same documents.
Can I use my apex domain, like acme.com?
Yes. An apex domain uses an A record pointing at 76.76.21.21 instead of a CNAME. A subdomain like docs.acme.com is the usual choice. See Put your workspace on your own domain.
How many domains can a workspace have?
Up to 25. One of them is the default, used for shared links and preview cards; every live domain serves.
Analytics
#Can I see who opened my document?
No. You see totals and patterns: views, people, how far they read, countries and devices. Markdrop never shows you who someone is. See What gets counted.
Do my own views count?
Not while you're signed in. If you open your own link signed out, Markdrop can't tell it's you, and the view counts.
Who can see a document's analytics?
Only its owner. Workspace admins don't see analytics for documents they don't own.
Sending files peer to peer
#Are files I send peer to peer stored on Markdrop?
No. They go straight from your device to the other person's, encrypted. If the networks can't reach each other directly, an encrypted relay forwards the bytes and can't read them. See Send files peer to peer.
How big a file can I send peer to peer?
There's no limit, but the receiving browser holds each file in memory, so very large files are easier to receive with the Markdrop CLI, which writes straight to disk.
Can I close the tab while someone downloads?
No. The files come from your device, so closing or reloading the tab ends the share.
Your data
#Does Markdrop store my readers' IP addresses?
No. It stores a salted hash of the IP address, and the approximate location looked up from it. See Privacy at Markdrop.
Can an uploaded HTML page read my Markdrop account?
No. Uploaded files open from a separate site, inside a sandboxed frame, so their scripts can't reach your sign-in or anything else markdrop.in keeps in your browser. See How files are served.